Frequently Asked Questions
Answers about Lake Naivasha boat rides, hippo watching, Crescent Island transfers, and safaris.
Booking and cancellation
How do I book a boat ride or safari?
You can book directly through our website by visiting the Book page, or you can contact our booking agents via WhatsApp, phone, or email.
What is your cancellation policy?
We offer a full refund for cancellations made at least 48 hours in advance. Cancellations within 48 hours may be subject to a fee.
Our services
Are life jackets provided for boat rides?
Yes, safety is our top priority. We provide high-quality life jackets for all passengers, including children.
Do you offer packages for large groups or corporate events?
Yes! We specialize in team building, corporate retreats, and large group events. Please contact us for custom packages and group rates.
Where are you located?
We are located along South Lake Road, Lake Naivasha, Kenya. It is a scenic drive from Nairobi, taking approximately 2 hours.
Can I do a hippo watching boat ride on Lake Naivasha?
Yes. Our Lake Naivasha boat tours and wildlife boat safaris regularly include hippo watching and bird watching, including African fish eagles, from a safe distance.
How do I get a boat ride to Crescent Island?
Crescent Island is reached by boat. We offer a Crescent Island boat transfer and boat rides from Naivasha so you can walk among giraffe and zebra on the island.
Do you offer a private boat ride in Naivasha?
Yes. Book a private boat safari for your group, or join a shared standard boat ride. See boat ride prices or reserve a boat ride.