Privacy Policy

How we handle and protect your personal information.

Last updated: August 2026

1. Information We Collect

We collect personal information that you provide to us when booking our services or contacting us. This may include your name, email address, phone number, and payment details.

2. How We Use Your Information

We use your information to process bookings, communicate with you regarding your trip, improve our services, and ensure your safety during boat rides and safaris.

3. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your data with trusted partners (e.g., payment processors) only as necessary to fulfill your bookings.

5. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@tranquilitynaivasha.co.ke.